About me
I’m a product designer focused on large-scale platforms and account experiences.
At Pluto TV, I led end-to-end registration and authentication flows across web, mobile, and connected TV, supporting over 80 million users.
My work contributed to growing the share of registered users from 10% to 43% and registered viewing from 10% to 57%.
Core Areas of Ownership
Identity & Authentication Systems
Cross-Platform UX (Web, Mobile, TV)
Growth & Conversion Optimization
Design Systems & Pattern Standardization
Accessibility & Regulatory Compliance
Selected Work
Professional Experience
West Hollywood, CA (Remote)
Pluto TV (Paramount+)
Jul 2022 – Nov 2025
Product Designer
Owned end-to-end account and identity experiences (registration, authentication, onboarding, settings) across web, mobile, smart TVs, consoles, and OTT platforms.
Built reusable account and design system components, helped align experiences across Pluto TV and Paramount+, and met accessibility and regulatory requirements.
Contributed to Pluto TV registered user growth (10% → 43%) and registered viewing growth (10% → 57%).
Reston, VA (Hybrid)
Aquent
Jul 2021 – Jul 2022
UX/UI Designer
Designed K–12 internship and school event portals that helped students discover programs, events, and career-building opportunities.
Built a themeable design system to scale across school brands while maintaining accessibility and interaction consistency.
Early Experience
Washington, DC
Library of Congress
Sep 2020 – May 2021
UX Designer (UMD iConsultancy Capstone Project)
Contributed to UX research and interaction design for Chronicling America, creating search, collection, and relationship-mapping concepts to help researchers organize and connect historical newspaper sources.
Mountain View, CA (Remote)
Treasure Data
Jun 2020 – Aug 2020
Product Design Intern
Redesigned workflow tools for an enterprise customer data platform, aligning file hierarchy, execution, and permission structures with developer mental models.
Taipei, Taiwan
OpenNet
Jul 2019 – Aug 2019
UX/UI Design Intern
Designed registration and KYC flows and created wireframes for a soccer-based prize game on SportyBet’s consumer platform.
Taipei, Taiwan
Academia Sinica
Jul 2018 – Sep 2018
Intern
Developed a command-line tool built on GAMESS to automate computational chemistry workflows for researchers.
Education
College Park, MD
2019 – 2021
Master of Science in Human-Computer Interaction
University of Maryland, College Park
Emphasis on usability research, interaction design, and human-centered product development.
Taipei, Taiwan
2014 – 2019
Bachelor of Science in Materials Science and Engineering
National Taiwan University of Science and Technology
Developed strong analytical foundations in analytical thinking and structured problem solving within an engineering discipline.
Certifications
User Experience (UX) Design Certification
Nielsen Norman Group, 2025
