About me
I’m a product designer focused on large-scale platforms and account experiences. At Pluto TV, I led end-to-end registration and authentication flows across web, mobile, and connected TV, supporting over 80 million users.
My work contributed to registered user growth from 10% to 43% and registered viewing from 10% to 57% through standardized authentication and onboarding optimization.
Core Areas of Ownership
Identity & Authentication Systems
Cross-Platform UX (Web, Mobile, TV)
Growth & Conversion Optimization
Design Systems & Pattern Standardization
Accessibility & Regulatory Compliance
Selected Work
Professional Experience
West Hollywood, CA (Remote)
Pluto TV (Paramount+)
Jul 2022 – Nov 2025
Product Designer
Owned end-to-end account and identity experiences (registration, authentication, onboarding, settings) across web, mobile, smart TVs, consoles, and OTT platforms.
Standardized authentication and onboarding patterns to improve cross-platform consistency, accessibility compliance, and regulatory alignment.
Contributed to registered user growth (10% → 43%) and registered viewing growth (10% → 57%) while preserving system integrity and platform constraints.
Reston, VA (Hybrid)
Aquent
Jul 2021 – Jul 2022
UX/UI Designer
Designed and launched a nationwide K–12 event notification platform enabling schools to communicate virtual and in-person updates clearly and reliably.
Built a themeable design system to scale across school brands while maintaining accessibility and interaction consistency.
Early Experience
Washington, DC
Library of Congress
Sep 2020 – May 2021
UX Designer (UMD iConsultancy Capstone Project)
Contributed to UX research and interaction design for a large-scale archival research tool, improving information organization and traceability within a public-sector data environment.
Mountain View, CA (Remote)
Treasure Data
Jun 2020 – Aug 2020
Product Design Intern
Designed internal tools for an enterprise data platform, improving workflow clarity for data engineers and scientists in a highly technical environment.
Taipei, Taiwan
OpenNet
Jul 2019 – Aug 2019
UX/UI Design Intern
Designed cross-device interaction patterns for an early-stage startup platform, contributing to UX guidelines and supporting research on KYC-related workflows in policy-constrained environments.
Taipei, Taiwan
Academia Sinica
Jul 2018 – Sep 2018
Intern
Designed automation tools and UI workflows for scientific research software, improving usability in data-intensive R&D environments.
Education
College Park, MD
2019 – 2021
Master of Science in Human-Computer Interaction
University of Maryland, College Park
Emphasis on usability research, interaction design, and human-centered product development.
Taipei, Taiwan
2014 – 2019
Bachelor of Science in Materials Science and Engineering
National Taiwan University of Science and Technology
Developed strong analytical foundations in analytical thinking and structured problem solving within an engineering discipline.
Certifications
User Experience (UX) Design Certification
Nielsen Norman Group, 2025
